Shipping policy
Order Processing Time
All orders are processed within 2–5 business days.
Since our products are made to order, production begins after your order is placed.
Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once your order has been produced and shipped, the estimated delivery time is:
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USA: 3–7 business days
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Europe: 5–10 business days
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International: 10–20 business days
Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the shipping method selected.
Order Tracking
Once your order has shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
Delays
Occasionally, shipping delays may occur due to factors outside our control such as:
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Customs processing
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Carrier delays
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High seasonal demand
We appreciate your patience in such situations.
Incorrect Address
Please ensure that your shipping address is correct and complete before placing your order.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of receiving your order at:
After reviewing the issue, we will arrange a replacement or full refund if the problem is confirmed.